Year 1 Mastering the fundamentals - Block C & D
Practical Education in outlets (Restaurant, hotel, reception) (15 EC)
During this course you will work in the restaurants, hotel and the reception (the outlets) of Hotelschool the Hague. You will work in different outlets for a period of 10 weeks in total. The weeks of practical education will be alternated with weeks of theoretical education. You will learn on the job how to behave, act and communicate as a hospitality professional.
Personal Leadership 1 (4 EC)
In this course you will develop the foundational leadership skills to become a future leader in the hospitality industry. You will learn how to interact professionally with guests, peers, superiors, how to deal with group dynamics and how to reflect on your own behaviour in relation to others.
Operations (5 EC)
Operations is the core business and the beating heart of hospitality. In this course you will explore the art of hospitality and you will learn how to run and manage hospitality operations.
Personal Development 1 (4 EC) - Block A, B, C & D
In this course you will learn how to study efficiently and effectively, you will learn more about your personality, you will learn how to work and live with peers and we will prepare you for your practical placement in year 2. The overall theme of the course is ‘Who am I?’
English (6 EC) - Block A, B, C & D
Communicating in Business English is a practical foundations course that develops and refines professional oral and written communication skills through real-world scenarios in multiple hospitality contexts.