City hospitality

The research line “City Hospitality” of Dr. Wiegerink focuses a.o. on the impact of hospitable behaviour of stakeholders on meaningful experiences. An important tool to measure this impact is the City Hospitality Monitor. The results of this tool has led to multiple research studies, for example in depth understanding of what makes the ‘atmoshpere’ of a city, or insight in what factors make residents more positive towards (over)tourism. The monitor is improved and in its validation stage.