4th International Hospitality Research Conference

8-9 June 2023, Hotelschool The Hague , Amsterdam Campus

Call for Abstracts

Labour shortages, the aftermath of the covid-19 pandemic, and the energy transition are having a major impact on the hospitality industry. When considering the future of work in the hospitality sector, robotics and digitisation are often mentioned as potential disruptors.

This year’s HTH conference aims to bring together experts from different disciplines to discuss the —positive and negative— impacts automation and robotisation can have on the hospitality profession and hospitality experiences. ‘Robotisation’ is here defined as operational tasks in hotels and restaurants being taken over by robots and automation technologies.

For our conference we welcome research papers on the interaction between robotics and automation and the hospitality sector (social, environmental and economics). In particular we invite contributions presenting findings based on empirical evidence and novel designs of robotics and interfaces.

The organising committee is inviting extended abstracts for full papers (research and practitioner), research posters and proposals for panel discussions on the following topics (but not limited to them):

  • Empirical studies evaluating hospitality robotics
  • Novel robotics and interfaces that could benefit robotization in hospitality.
  • The future of work and creation of ‘decent jobs’ in hospitality with the aid of automation and robotics.
  • Impacts of automation and robotics on tourism development after the COVID-19 pandemic.
  • The (potential) impacts of robotics in hospitality on wider society.
  • The role of stakeholders in defining, monitoring, and evaluating business progress towards increasing automation in hospitality
  • Engaging stakeholders in research; co-creating scientific knowledge with stakeholders on this subject.
  • Crossing disciplinary boundaries to benefit from the knowledge of the field of hospitality as well as robotics.
  • Assessing research impact on technological development and innovation in hospitality.
  • Ethical consequences of technological innovations for hospitality.
  • Research methodologies to assess psychological and organisational perspectives of the future of work in hospitality.
  • Similarities between hospitality and other industries in terms of innovation and the adoption of new technologies.


Extended abstracts (in English) should be 1000 – 1200 words and should contain:

  • Title of the research with information about authors and their affiliations on a separate page
  • Brief introduction to the topic (refer to one of the topics listed above)
  • Summary description of the theoretical framework and hypotheses (where applicable)
  • Research design and approach to data analysis (where applicable)
  • Key findings and practical and theoretical implications

We also welcome proposals for panel discussions or symposiums on a particular topic.
Proposals for panel discussions should contain:

  • Topic of the panel discussion
  • Description of the topic (focus, relevance, goals of the panel discussion, target audience (practice / scholarly or combined)
  • Panel members/speakers involved with short bio
  • Proposals for panel discussions should be 2-3 pages long

Please submit your abstract in Word or pdf format

Sponsoring journals

Selected full papers from the conference will be considered for publication in the Journal of Hospitality & Tourism Research, the Journal of Hospitality and Tourism Management, the International Journal of Contemporary Hospitality Management or the Journal of Hospitality and Tourism Insights.

Journal of Hospitality & Tourism Research (JHTR)

Established in 1976, the Journal of Hospitality & Tourism Research (JHTR) aims to publish original research that clearly advances theoretical development and offers practical value for hospitality and tourism ecosystems. JHTR strives to publish research with IMPACT – JHTR publications are expected to be Innovative, Meaningful, Practically relevant, Academically rigorous, Cross-disciplinary, and Theory-focused. For a complete description, please read its guiding editorial principles. The journal is a member of the Committee on Publication Ethics (COPE).

Journal of Hospitality & Tourism Management

Journal of Hospitality and Tourism Management is the official journal of CAUTHE (Council for Australasian Tourism and Hospitality Education Inc.) The journal is committed to a broad range of topics including tourism and travel management, leisure and recreation studies and the emerging field of event management. It contains both theoretical and applied research papers, and encourages the submission of the results of collaborative research undertaken between academia and industry.

Journal of Hospitality and Tourism Management

The International Journal of Contemporary Hospitality Management (IJCHM) communicates the latest developments and thinking on the management of hospitality and tourism businesses worldwide. IJCHM publishes peer reviewed papers covering issues relevant to strategic management, operations, marketing, finance and HR management.

The International Journal of Contemporary Hospitality Management (IJCHM)

The Journal of Hospitality and Tourism Insights (JHTI) aims to enhance the ongoing conversation among hospitality and tourism practitioners, academics and professionals. JHTI publishes contemporary research in hospitality and tourism.

(Subject to editorial policies and review processes of each journal)

Best paper award

The Best paper award will be granted to the regular and PhD student contribution

that is:

  • High quality
  • Innovative
  • Fit with the conference theme

Visiting Amsterdam

The conference will be hosted by the Hospitality Research Centre at Hotelschool The Hague’s Amsterdam Campus. Amsterdam is one of the top tourist city destinations. Please visit iamsterdam.com.

Accommodation options will be published on this website at a later stage.