In this course you will be personally accountable for the daily operations of the Food & Beverage and Rooms Division outlets. You will lead first year students and a such you will learn how to manage people, processes and resources. This course will teach you how to lead and how to optimize your team’s performance.
Improving the Outlet (MO Lab) (15 EC)
During this course you will learn how to execute ‘action research’. You will experiment what the effect of new products/new services/new technologies/leadership styles/… is on running a hospitality business. You will be able use our own hotel and restaurant facilities as test environment.