Year 1
Knowing the fundamentals
In the first year, students completely immerse themselves in the world of hospitality. We teach you everything you need to know about operating a hotel or restaurant and provide you with a solid foundation for moving on to the programme’s managerial and strategic courses.
As you rotate between working on our campus’ food and beverage outlets, and our room division departments, this is your first opportunity to enhance the guest experience.
Operations Fundamentals (5 ECs)
Operations is the core business and the beating heart of hospitality. In this course, you will explore the art of hospitality and you will learn how to run and manage hospitality operations.
Leadership Skills (5 ECs)
In this course, you will develop the foundational leadership skills to become a future leader in the hospitality industry. In essence leadership starts with knowing how to relate to and collaborate with other people. Therefore, the focus of this course will be to help you develop two fundamental skills: Collaboration skills & Assertive communication skills. You will learn how to communicate professionally with guests, peers and superiors, how to deal with group dynamics and how to reflect on your own behaviour in relation to others.
Practical Education | Working in an outlet (15 ECs)
During this course you will work in the restaurants, hotel and the reception (the outlets) of Hotelschool the Hague. You will learn on the job how to behave, act and communicate as a hospitality professional.
Marketing Fundamentals (5 ECs)
In this course, you will explore the fundamentals of (digital) marketing. You will create a marketing communication plan and develop an integrated digital marketing campaign for a hospitality business. During this process, you will learn how to conduct a market and trend analysis, understand and apply the basics of customer segmentation, and dive into consumer behaviour.
Finance Fundamentals (5 ECs)
In this course you will learn to confidently use a set of elementary financial or management accounts, understand their primary message and be able to identify key business implications. The course also covers food and beverage cost accounting.
Data Analysis & Research Fundamentals (5 ECs)
The aim of this course it to analyse a (complex) problem and to formulate feasible solutions by using a design-based research approach. You will become acquainted with analysis and evaluation of data/information, using appropriate digital tools and make data-driven decisions.
Human Resources & Culture Fundamentals (5 ECs)
The aim of this course is to inspire you about human resources and culture as we believe that people are the basis of a successful hospitality business. You will be able to create your own employee journey and of someone in a different cultural setting than yours.
English (6 ECs)
Communicating in Business English is a practical foundations course that develops and refines professional oral and written communication skills through real-world scenarios in multiple hospitality contexts.
2nd Language (6 ECs)
At HTH we offer three different second languages: French (intermediate level), German (intermediate level) and Spanish (starters and intermediate level). You can choose a second language based on your entry level and previous education. In the language courses we will prepare you for guest and employee interactions.
Personal Development I (1 ECs)
In this course you will learn how to study efficiently and effectively, you will learn more about your personality, you will learn how to work and live with peers. The overall theme of the course is ‘Who am I?’