The Hospitality Research Centre
Our research centre aims to provide relevant insights to hospitality professionals and students through independent academic research, applied projects for businesses and speaking at (international) conferences.
Research areas
City Hospitality
City Hospitality research focuses on hospitable encounters between host and guest and their experiences.
Strategic Foresight
Detecting trends and developments that are, or will become of interest to hospitality professionals.
Technological Innovation
The research line will revolve around the introduction of automations and robotization in the hospitality industry.
Sustainable Talent Management
Our research on Sustainable Talent Management looks into how the hospitality industry can strategically address its demand for motivated and talented professionals.
Circularity and responsible consumer behaviour
Shaping the global hospitality industry to have a a positive impact on business and society.
Business Resilience
How hospitality professionals and businesses can anticipate averse circumstances caused by their external environment?
Meet the team
Jeroen Oskam
Director Research Centre
Anna de Visser-Amundson
Professor of Responsible Consumption
Karoline Wiegerink
Professor of City Hospitality & City Marketing
Jan Huizing
Research Fellow in City Hospitality
Arjan van Rheede
Senior Research Fellow in Research Methodology
Yasemin Oruc
Marketing & Innovation Lecturer and Research Fellow
Klaas Koerten
Research Fellow
Alexander Schmidt
Professor of Technological Innovation in Hospitality
Ahmet Vatan
Visiting Research Fellow
Stefania Ntregka
Research Fellow
Daphne Maria Dekker
Professor of Hospitality and Hospitable Behaviour
Melinda Ratkai
Professor of Hospitality Business
Alexander Sassen
Research Fellow in Finance and ESG
Dana Jiménez Herrera
Prof. Doctoral Candidate & Lecturer Organisational Behaviour
Ludmila Snapkovskaya
Research Centre Office Manager
Dr. Praneschen (Che) Govender
Lecturer and Researcher AR/VR in Hospitality
Other research
Publications
Research findings are published in books and academic journals, in the main trade journals and of course through the website and the blog of Hotelschool The Hague.
Working papers
Research in progress by Hotelschool The Hague students and faculty is published in the Working Paper series. These Working Papers are meant to contribute to the debate, to inspire other students and researchers and to showcase student research.
Yearly overviews
This yearly publication is made to inform the HTH community —students, colleagues, alumni—, as well as our industry contacts, about the progress of our work and new insights.
Research
The student perspective: Bringing immersive learning to hospitality. Where and how the industry can implement AR/VR.
Research
Changing the default option on restaurant menus: A promising strategy for boosting climate friendly menu options while maintaining guest satisfaction
Research
Hotelschool The Hague to host EuroCHRIE 2025 Conference in The Hague
Research
HUMAN VS. ROBOT: Crucial insights into technology integration, customer perceptions, and staffing strategies for hospitality industry.
Research
Shaping the Future of Hospitality: Hotelschool The Hague Hosts a Stage at ITB Berlin 2025, the World’s Largest Travel and Tourism Industry Event
Research
EU Green Deal: A Growth Strategy for New Economic and Business Models
See more
Blog posts
Get in touch with our Research Centre
For collaboration, conferences, or other information e-mail us at research@hotelschool.nl