Hotelschool the Hague

The Hospitality Research Centre is the research unit of Hotelschool The Hague. It is our aim to provide relevant and timely insights to hospitality professionals and students. The Research Centre has published studies about topics such as hospitable behavior, revenue management, Airbnb and ‘sharing’, overtourism, sustainable consumer behavior and circularity in hotels, the design of hospitality education and the application of hospitality principles in other sectors. Our researchers do independent academic research, applied projects for businesses and they frequently speak at international academic and professional conferences.

Research

Research

News

Research

Research

Research

Blog posts

Research areas

The research at Hotelschool The Hague revolves around the following key questions for the hospitality profession:

What is hospitality and what is hospitable behaviour?
What is the future of hospitality?

These questions are addressed by our researchers in different research lines:

City Hospitality * Hospitality, Happiness and Care * Strategic Foresight * Business Resilience * Digital Transformation in Hospitality * Circularity and Responsible Consumer Behaviour * Sustainable Talent Management.

City Hospitality

City Hospitality research focuses on hospitable encounters between host and guest and their experiences.

Hospitality, Happiness and Care

Exploring hospitality in healthcare and improving both the patient and employee experience from a hospitality perspective.

Strategic Foresight

Detecting trends and developments that are, or will become of interest to hospitality professionals.

See all research areas

For the fourth time, Hotelschool The Hague is organising its International Research Conference. The purpose of these encounters is to discuss full papers as well as ongoing research at different stages of progress with international colleagues; the PhD. track is open to doctorate students who wish to present and develop papers as part of their PhD. research. It is our intention to create a platform for open and productive feedback, helping junior and senior researchers advance their work towards a publication. For this edition, the theme will be: Hospitality Robotics: Engineering, Experience, Ethics.

More information

Research findings are published in books and academic journals, in the main trade journals and of course through the website and the blog of Hotelschool The Hague.

See all HTH publications