Year 3

Improving the business

The third year is all about discovering what works in a business. You will be personally accountable for the daily operations of food & beverage and rooms division outlets. This course teaches you how to try out different styles of leadership and how to get your team to put in a consistently top performance. ‘Action research’ is a key part of the curriculum in the third year. You will experiment with new products, services and technologies to test their impact on business operations.