Year 3
Improving the business
The third year is all about discovering what works in a business. You will be personally accountable for the daily operations of food & beverage and rooms division outlets. This course teaches you how to try out different styles of leadership and how to get your team to put in a consistently top performance. ‘Action research’ is a key part of the curriculum in the third year. You will experiment with new products, services and technologies to test their impact on business operations.
Practical education | Managing an outlet (15 ECs)
In this course you will be personally accountable for the daily operations of the Food & Beverage and Rooms Division outlets. You will lead first year students and a such you will learn how to manage people, processes and resources. This course will teach you how to lead and how to optimise your team’s performance.
Hospitality Research Lab (15 ECs)
In this course, you are part of a hospitality consultancy team working on real-life practical problems or challenges in various outlets at school or industry partners. You will apply research and operations management tools, analyse your findings and recommend research-based solutions to improve business processes in organisations where hospitality is the key differentiator.
Business Transformation 1 (13 ECs)
In this course you will learn how to critically analyse the performance of a hospitality business from different perspectives. You will learn how companies can become more resilient to a constant changing environment. You will be able to present a feasible business improvement/innovation plan to a commissioner.
Business Transformation 2 (13 ECs)
In the second part of this course, students prepare an improvement/ innovation plan and prepare a poster presentation. The focus is on concept design, accounting, legal implications and strategic choices.
Business Inspiration Days (2 ECs)
This course allows students to explore different companies within the primary, secondary and tertiary hospitality domain and focusses on industry knowledge and networking.
Personal Development III (2 ECs)
This portfolio based course offers you tools to deal with adversity, to reflect on your learning and to prepare you for your graduation phase.