Technology-driven business model innovation in Hospitality

New digital technologies are increasingly the basis for business model innovations in the hospitality industry and beyond. Frequently, however, the focus remains on how technologies can optimize existing business models through e.g., automation. Consequently, research is needed on how digital technologies enable radical or disruptive business model innovations. To this end, Hotelschool The Hague’s research projects focus on e.g., platform models or the impact of blockchain technologies.